Urszula Balon, BEng, PhD

+ Urszula Balon, BEng, PhD

Problem team member

Product management

Dr. Eng. of Economic Sciences

Assistant Professor at the Department of Quality Management at the College of Management and Quality Sciences at the Institute of Quality and Product Management Sciences, Cracow University of Economics; Dr. Eng. of Economic Sciences in the field of Commodity Science.

Scientific and research activity

Scientific and research activity is related to issues of broadly understood quality management. The subject of scientific interest and publication are cost aspects in quality management systems, quality costs, as well as consumer behavior on the market, consumer assessment of product quality and complaints. Obtaineed the Quality Management System Assistant certificate.

Publications

Author of publications in the field of quality management, quality costs, complaints and consumer behavior on the market. She participated in conferences on a domestic and foreign scale.