Record details

Title:Assessing the Success of the University Information System: A User Multi-group Perspective
Author:Grabowski Mariusz
Madej Jan
Sagan Adam
Release date:21/11/2020
Knowledge area:Digitisation of production and management processes
Keywords:

Publisher:Springer, Cham
Journal name:Information Systems. EMCIS 2020.
Abstract:

The purpose of the paper is to identify the key success factors that determine the perception of university information system based on latent dimensions of DeLone and McLean IS Success Models. These dimensions were identified on the basis of empirical data gathered on a sample of 759 university students and staff members. Two-group structural equation sub-models are constructed in the analysis of the measurement equivalence and estimation of two types of models: IS Success Model and Updated IS Success Model with feedback loop. The results show that parameters of IS Success Model differ significantly across groups, indicating the system quality for students, and information quality for staff members, as key factors shaping the satisfaction and individual and organizational impact of university information system. It is also noticeable that it was not possible to estimate sub-models of Updated IS Success Model due to unacceptable values of the stability index.

DOI:https://doi.org/10.1007/978-3-030-63396-7_51
ISSN/ISBN:

Leave a Reply

/ Contact

PROJECT OFFICE

Małopolska School of Public Administration
Cracow University of Economics
ul. Rakowicka 16, p. 24, 31-510 Kraków
T: (+48) 12 293 75 83
E: biurorid@uek.krakow.pl

Project Office working hours:
Monday – Friday 7.30am-3pm

logo MNiSW
logo UEK
logo smap